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Renew your Nebraska Medicaid benefits

How to renew

You need to renew your Medicaid eligibility each year. We don't want you or your family to lose your benefits, so be sure to renew on time.

Two smiling toddlers in park

1. Check your mail

When it’s time to renew your Medicaid coverage, the Department of Health and Human Services (DHHS) will send you a renewal form.

2. Renew your benefits

  • Online – Log in to your ACCESSNebraska account.
  • By mail – Fill out the form and mail it back as soon as possible. Be sure to fill out the form correctly. It’s important that DHHS has your current phone number and address.
  • By phone – Call DHHS at 855 632-7633 (TTY 402-471-7256)
  • In person – Visit your local DHHS office. Find an office near you.

Need help or have a question?


We are here to help. Call Member Services at 833-388-1405 (TTY 711), Monday through Friday from 8 a.m. to 5 p.m. Central time.


Have you moved? Update your address!

Call DHHS at 855-632-7633 or log in to your ACCESSNebraska account to let them know about the change.

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